Avg time between new customers
Target wait time for customers
% for green performance
% threshold for yellow performance
Waits at or below this are good
Waits above good but at/below this are acceptable
Waits above acceptable but at/below this are warning
Resources at or above this count are good
Resources at or above this count are warning level
Resources below this count are critical
Queue counts at or below this are good
Queue counts at or below this are warning level
Queue counts above this are critical
Service times at or below this are excellent
Service times at or below this are good
Target % of services within good time
Wait times below this are good
Wait times above good but below this are acceptable
Wait times above this are critical
Average wait times below this are good
Average wait times above this are poor
Maximum wait times below this are good
Maximum wait times above this are poor
No items in queue